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FAQ

Custom ice cream cups questions, answered.

Everything buyers ask before they order — minimums, timings, artwork and print options.

What is the minimum order?

Just 12 sleeves of cups — a small counter’s trial run — with tiers that fall steeply for season stocks, franchise programmes and pint runs.

How fast will my cups arrive?

Your free mockup lands within 24 hours and orders ship in about 2 weeks, express available — and on programmes, restocks are flagged and planned before the season needs them.

Will the print survive freezers and melting ice cream?

That is the whole specification: cold-rated board poly-coated both ways, inks that hold on a sweating cup, and colour proofed to read through freezer-case fog. A cup that ignores melt is decoration, not packaging.

How are sizes specified?

In scoops, the way counters think: kids’ taster, one scoop, two scoops, sundae. Samples come first so the sizes are chosen in the hand; ounce charts live on the quote paperwork and never appear on the cups.

Do lids and spoons come matched to the cups?

Yes — that is the system: lids seated and tested on your actual cups (flat for tables, dome where swirls travel), spoons matched to your scoop’s firmness, tasting spoons for the case, everything shipping together so the counter never runs a mismatch week.

Do you make cones or cone sleeves?

No — cones are a different craft with their own geometry, and shops that need printed cone sleeves are honestly better served by a cone-sleeve specialist. We make the cup side of the counter and make it properly.

Can our shop run seasonal designs?

Easily — the programme holds your base range while summer runs, holiday flavours and special editions drop in as artwork swaps on the same cups, lids and sizes. No re-engineering, and back to base when the season ends.

What about take-home pints for retail?

A speciality of the house: freezer-case print discipline (legible through fog and frost), lids that seal against freezer burn and reopen kindly, and branding that carries from your counter cup to the case so the shop reads as one brand at every temperature.

Create your custom ice cream cups now.

Send your sizes in scoops and your busiest month — you’ll get a free mockup within 24 hours, samples to hold before the run, and a lid that actually seats.

Get a Quote

No fees until you approve your design. Free mockups. Lowest-price guarantee.

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